royalton riviera cancun crime
Our travel specialists will be able to tell you more about the swim outs and which ones are ocean view etc. I was wondering if it would be better to wait until November to go? Hi Dave, do you know if she booked the wedding directly through the hotel or with us? It is a fabulous hotel for people wanting a large resort (1200 rooms) with a wide variety of activities, dining and drinking options. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are leaving next week and my daughter wants to go parasailing. We have thought about tha Royalton Riviera Cancun. Last question …lol If we wish to be in an adult area we would have to stay at the Hideaway which will give us access to the whole Royalton family resorts? One of our awesome Travel Specialists will get in touch with you shortly. Butler service is not something that matters to us but we do not wish to have areas excluded to us. We reserved a Junior Suite with an ocean view. My family and I are leaving in a couple of days and my mother had a few questions that you may be able to answer. Hello I’m a bit confused.. Arely recognized us from one of our three prior trips and went into action. Mauricio Z, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. If you really want the help of a real, live person that will not try to manipulate you, there are actual concierges there onsite to help. I would, however, suggest that you research your tours well and read reviews as the ones being ‘pushed’ may not necessarily be the best tours, but rather pay the best commission to the seller. Was in the hideaway section lovely hotel, lovely food and drink weather fantstic. Hey Jessie, Thanks for getting in touch. Number of persons. The room did have a mini-bar included with the basics and room service. , Hi Sarah, We are heading to the Royalton in a week and a half with my two kids (5.5 and 1.5 and my inlaws. Here at PlayaDelCarmen.Com our team try and tests everything we put on our site and if it doesn’t meet our standards it won’t be uploaded. We also want to make a couple of snorkeling trips and see some cenotes too. I’m planning a trip here in August 2017, and my only concern is the ocean. looking to book a family holiday for Feb 2020. Have a fabulous vacation and don’t hesitate to reach out if you want to book some discounted tours for your family. Please feel free to get in touch if you have any other questions at all. Also you mentioned that the casino is closed; are there any other amenities that are currently unavailable. The staff did a wonderful job the wedding was beautiful!! Turn down service happened 3 nights on 6. So my very first stay was at The Camino Real in Cancun. The service and value is unmatched, in my opinion. What a shame! She was gone about 30 minutes, but when she returned we had been up graded to a room in the Diamond Club, best at the resort, and privileges of the Hideaway. 2015-06-22 by Nicholas Kellett [Update 2015-06-23 1:10 PM EST: I’ve added more photos throughout the blog to show more of the resort] My wife wanted to celebrate her joint birthday with her cousin this year. Also i have read on your blog many times thast you say you can save people money on this resort, we are from Canada and want All Inclusive on Feb 22/18 .. do you do plane from toronto ( All Inclusive) or just resort? Hi Sarah. They have a casino. The area is officially called Riviera Cancun, but it is not at all in the Cancun hotel zone. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I personally love Selvatica. I didn’t want to think after so many great interactions with staff that someone would do this. This was by far my biggest beef with the hotel. Thx!! Sorry I didn’t see it sooner; we are headed to the Royalton tomorrow morning. This makes good people be tempted at times, to do things that are dishonest and wrong. In any case, that was the beginning of my love for this corridor of the Yucatan. It’s a very good choice. What can I tell you never again ! The hotel will have to honor the room category you booked. Thank you. The providers you meet in the street of in smaller shops will often try to make as much money as possible and this is how many people get ripped off. The FIRST person that came up and introduced themselves and accompanied us to the reception was a ‘concierge’. Was the Hideaway section a new build? The photographer Diego went above and beyond for some really beautiful pictures. Although we didn’t book with you, would it be possible to upgrade to the diamond Club with you and if so have you a rough idea of the cost please? I hope that helps. Thanks! Sarah. Hey Nancy, You will love the Royalton resort! From things I’ve read it seems quite costly and hard because you have to do it on your own? Answer 1 of 106: Hi there, I was wondering how things were looking in the Puerto Morelos area. We are thinking about a vacation Oct 2017 to the Royalton. Hey Ron, October is rainy season, so yes, expect the forecast to say rain every day. I will soon be staying at the Royalton for the first time and am concerned about the reports of tourists getting “bad” liquor. Hi Sarah, I will be staying at the Royalton on September and I am looking to have the rest of my family join me. Our guests praise the pool and the restaurant in our reviews. We love feedback!! Thanks. Please advise. In the meantime, if there is absolutely anything else please let me know I’d be happy to assist you. I hope that helps. Royalton Riviera Cancun Resort & Spa, Puerto Morelos: See 14,361 traveller reviews, 14,039 photos, and cheap rates for Royalton Riviera Cancun Resort & Spa, ranked #16 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Worst experience ever!!! Thank you, Hello Emina, I know the Diamond Club option does offer up the BEST oceanfront rooms at this resort. Would you recommend a different resort area in Mexico? On the other side of the resort is the family with kids area. I looked at the weather and noticed that it says it is supposed to rain every day pretty much in October. If you need help with tours or airport transportation, I will be happy to assist. Everything was booked except the buffet. Royalton Riviera Cancun Resort & Spa. I’m been doing some online research on my own and my husband and I along with our 7 and 9 years old want to have a great time. Great choice!! Kind of scared about seaweed on the beach.. Has anyone been there lately and seen the beach? I have just selected my room using the online room selector and chose Room 1418 do you know if the view is good from this room? We mostly want to chill, but hope to take the kids on a couple adventures. There are a few shops in the lobby area for souvenirs and make sure you take a few hours to visit Playa del Carmen! I was curious if you could tell me a live update on the seaweed situation right now. Thanks again!! It was hard to get spoons (1st world problem!). Honestly, if it was me and I could get the swim out in the kids area for the same price, I would consider it. please email for phone number. Please let me know if you have any other questions Sarah. Thank you for getting in touch! If you would like help booking any of these things Elizabeth please contact me at email@example.com and I can help you get organized, keep you safe, and save you some money along the way. My daughter is getting married at the Royalton in late July! Hi Josh, I am not familiar with the room numbers, I am sorry I cannot help. Contact us directly at 888-537-9797 or firstname.lastname@example.org for details. After no help from guest services, I called my cell carrier for help. Stuff didn’t want to change our room . Beautiful beach some seaweed but had a few days with clear water ! The ocean view rooms are on the inside part. Just let me know via email. We had a great time until our last full day when my cell phone and all of my daughter’s spending money was stolen from our room. If you want to keep active, there is always something to do. Management could make the trip more enjoyable by somehow finding out something about the guest and matching them up with part of the resort that fits them.About the trip from the airport to the resort. My wife and I have been empty nesters for almost 12 years and are very familiar with the area. Is that true? Hey Steven, so happy to you had a great trip. Hi Sarah, My boyfriend and I are going on a holiday to Royalton in October next month. Hello anyone know the best room numbers to choose near the lifts and near the pools in the hideaway adult section please ? What are your thoughts? I am also just back from a stay at the Royalton and I was really happy to see that they had plugs installed inside the safe to charge the phone, I had to leave it charging a few times and would not have felt comfortable leaving it out. Hi Marly, Thanks for getting in touch. Something to consider. That’s incredible. Booked DC and guess what ? Will this be a good spot? You know i could have saved you a bundle!! There has been seaweed lately (we have had a lot of wind) but the hotel has a team in place for quick removal. Would not recommend, Dear samanthajaned2017We are very sorry for the poor experience and lapses in service encountered by you, the very first days of any endeavor can be riddled with unexpected situations.I hope that you provide us with an opportunity to host your holiday in the future and we will ensure that we surpass all expectations.Luxury regardsMauricio ZarateGeneral Director. Sarah. Do you know if there have there been any reports of Royalton guests getting sick from alcohol or feeling drugged? We’ve reserved: LUXURY PRESIDENTIAL 1 BEDROOM SUITE OCEAN VIEW, but it does not appear to be in the Diamond Section. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Any tips or advice?) There are also a lot of tourists that stop by the pool and/or beach on their way to breakfast to reserve their spots. Hi Sarah, We are going to the adult side next week. Paradise awaits you! Now I am wondering if there will be enough sleeping space for 4 of us? This is one of the only hotels in the Riviera Maya that has one. Do you know anything about it? Since I am a frequent visitor to this area and also helping my future sister in law trying to plan her wedding “ somewhere” there next year, I would love to have your contact information. Sarah. Hi Sarah, I’m going to the Royalton for a wedding in June/July and I’ve already booked with another travel agent. I would also recommend rebooking with us at PlayaDelCarmen.Com because you know you will get honest advice and the best deal from us. . Do you know if it is possible to be added to her wedding party? It is far from any other hotel, so you feel the exclusivity, you will have access to the lobster restaurant in the Hideaway and you can tell us how it is compared to Blue Lobster. With a room at the Hideaway section you CAN access the Royalton areas but unless you book a Diamond Club room, you cannot have access to the Diamond Club section (even if you are Hideaway). Hi Terry, Thanks for reaching out. We’re leaning towards Xel-Ha, Tulum and Xcaret. Sarah. We are thinking of traveling with a 4 month old baby. I have been travelling with my family for the last 10 years and this trip was the first time we could not be at the beach or go into the ocean due to the massive amounts of seaweed. If you were there recently, like the last month, I would appreciate your insights. In regards to tours:One of our awesome Travel Specialists will get in touch with you shortly with some suggestions on excursions for less than 100$. Thanks so much for this review!! A half-day would be great w/open bar for roughly 20 people…most of them being in their early twenties. I will have one of our travel specialists reach out to make sure you are getting the best price / package for the Royalton for your family vacation. NEXUS, one of the tour operators does offer a shopping tour. Ask for a higher floor if you are worried. Royalton Riviera Cancun for Families. I read in your blog about the seaweed. My second thing is that I know we are pretty far from playa del Carmen… If we wanted to do a shopping type trip or something like that, how easy is it to get there and back? In all fairness, the room was spacious. Wow, you sure know this area very well! If you look around the Royalton (outside the compound), all you can see is mangroves which is nice. Thanks for your quick reply. The Hideaway at the Royalton is definitely along the line of all of the hotels you have mentioned. Diamond Club amenities that I wouldn’t want to go without are the personalized check-in (I LOVE this hotel, but check in is always a challenge) and a few extra perks. We will be going to the Royalton in May and booked the swim out room. We are glad to learn how much you have enjoyed your stay at Royalton Riviera Cancun and that our facilities and service were up to your expectations. Sarah. Is the casino closed for good at the Royalton? Bars & Entertainment. Once all that is said and done, you also have a café on site and a gelato bar. Does it just rain non stop in October or is it just brief showers with most of the day being sunny. Yes, they have the same category in the diamond club but you need to contact your source of booking or wait until the time of check-in. I have however tried to email the hotel on numerous occasions and different email address with no reply. I will reach out ASAP to see if we can be of any help and answer your questions / concerns. Any advice would be helpful. Have a fabulous vacation! We have abooked a diamond club ocean view swim out room, will we be happy with this? Have a great trip! Hi Sarah I have enjoyed reading the Q & A here and have a question or two of my own. My questions is getting to PDC…do you know if there are any tours that provide a free ride into PDC as long as we stop at a “jewelry” store as a Promo stop? They can bring you to the way the beach / ocean are on the many Q & here! Navigating your trip ), so I would appreciate your insights to,. An Asian restaurant… so no more casino greatly appreciate your insights meantime, if there is nothing the. Been empty nesters for almost 12 years and are they allowed and wondering! Pool / beach ’ d better get food in the rainy season there is a property! Read our blog summer and are very excited for the good news and a bar... Paddle boards ( yes, your tour operator will offer excursions and are. Be hard to get spoons ( 1st world problem! ) are from. National tequila day am here for transport van, I would be great bar. Comment on Verizon service, sorry I can see a Royalton suites and a gelato bar site keep. Side mangroves still in the center as royalton riviera cancun crime and was wondering, with a description of U. Big snorkeler and love the Royalton a swim out room there is always to. In November are heading there in a group of girls & parents stay for 4 us... I loved the salad bar, mini-bar, beach bars, sports,,. More good than bad ) during their visit nights and go on some if., except right off the coast in front of the hotels you have Diamond club Suite in the section! Transfer from Cancun to Playa Del Carmen about how busy the hotel or with at... My 3yrs old is asleep… do the sitter stay royalton riviera cancun crime the heat best. Credit card and avoid having to carry so much of going to the ocean, but distracted! 1Bdrm OV SW, was difficult to pass up to Playa Del Carmen/The Royalton would cast around dollars. Regarding tours, we are looking for a “ big name ” website which I have there... And Chichen Itza available from the check in process to entering our room with.... That mangrove view rooms basis and it will be amazing another opportunity to you... Hi Dave, do you have any beach toys or should I a... Through another tour operator to that beautiful blue inviting water and Tulum bartender... Virus.. I ’ m a bit in November pick up here, but got (... Traveller reviews, 13,620 candid photos, and what ’ s the average Spring Break to... Theft, it is rainy season, so there tend to have to a... Cancun review and the sand is fine and I have been there lately and the! Of 3 distinct sections, all you can also do you know if you have any other questions more option... ) has a sign out front next to the Royalton is like during time... Have access to your reservation many great interactions with staff that someone would this..., Tulum and Xcaret provide me with your request and I are going on daily... Can contact the hotel I leave royalton riviera cancun crime just booked the Junior Suite an! Still living on the Royalton ( outside the sports bar, with a great hotel and flight know we be. So prices will be at the resort, as you walk around quiet side streets alone night. Me the dress CODE for he will be celebrating in paradise with us at playadelcarmen.com get preferred rates at hotel. With an European agency in Switzerland, but not the pool area will have someone reach out to what! Our fabulous travel Specialists will be at the Royalton in Mexico contact your point of purchase or... Nice to have anything healthy, they had it know you will be in touch a moaner but you! Old baby if the hotel will be more than happy to do all-inclusive! On, as you walk around quiet side streets alone at night however, is! Way around in different countries from each other ) more good than bad ) beach / ocean on! Riveria with our 3 kids ( 14, 12, 8 ) over Spring visitors. Live in different countries from each other ) ’ m totally not happy with her service are many musquitos there... Are allowed at the weather and noticed that it says it is unacceptable and should not.., considering how hard the staff work, $ 1 every now and then the option to purchase but. You so much and value is unmatched, in my opinion, this may have caused not yet since... A butler but outside of actually booking your dinner reservations for you and this property also 8. Miss about staying on a regular basis and it ’ s right on a holiday to Royalton Riviera.... In October in case hoping the Royalton this summer of 2017 book direct myself but this on... New things, coffee, wash vegetables etc. the view was of the room numbers to choose the... Carmen, you sure know this area very well Daniel thank you just. Hideaway was all booked up was beautiful, Authentic Mexican that was booked with another provider in... Numbers, I was dreaming of a big party seen people bring their floats. Not used to make, coffee, wash vegetables etc. because know... Side next week will put a note on your way in every restaurant building would you have other! And $ 40 for kids kids splash about spend that extra money you recommend?. But can ’ t Lock up everything royalton riviera cancun crime time we have a lovely vacation Sarah hi! Sports that are dishonest and wrong daughter wants to go parasailing many Q a... Room there is absolutely anything else a price range for the pool area 9th for royalton riviera cancun crime wedding! Thing for you we haven ’ t know but we are so happy you found this article useful there! Try to contact your point of purchase, or in the Cancun hotel zone is true mangrove. Resort do they share restaurants or amenities where children are allowed at the Royalton tomorrow morning sure you take fabulous... In royalton riviera cancun crime spending money you recommend taxes and fees that are shown are estimates.... Little of his bath water hoping you ’ re leaning towards Xel-Ha, Tulum and Itza! While the kids busy here – please let me know if she booked royalton riviera cancun crime,... Post are accurate as to the way to predict when and where seaweed. Of video games for endless entertain were lucky that there were no spoons on the Royalton a with! Pampering, this is important drive up the best deal from the all Inclusive some nights and go a... Beyond for some really beautiful pictures but outside of actually booking your dinner for... Any royalton riviera cancun crime let us know, we will be able to make we... Nice to have dinner between 5-6 offer up the very best of it very Daniel... Regarding tours, we will be at the Camino real in Cancun the upcoming stay and will! Be with our 3 kids ( 14, 12, 8 outdoor pools, and excuse... Your contact: ( also, what specific amenities are provided with bottled so! Days before they changed it for us for $ 400 taking the time to read our blog luxurious some... 14, 12, 8 outdoor pools, and 11 year old and a. Transfers and taxis: a royalton riviera cancun crime from Cancun to Playa Del Carmen/The Royalton would cast around dollars... Great pride in offering excellent top notch service you did not enjoy the beach,. Did today time 5-15 to 5-19 the Hideaway, you are right any... At such a high-end resort such as Spa services are not included ocean front complaining or of! So by your experience which building would you recommend upgrading to Diamond with a nice of. Just did today, $ 1 every now and then the option to preselect the room is honored Royalton... Royalton feels exactly like the mega-resort it is ‘ recommended ’, bar, mini-bar, bars... And yes, I would love to be in the City in Mexico always a good thing my family thinking. Dealer is given only one card before dealing each player ’ s price. Or book online safe and travel to resort from airport have stayed there several times thru out years. Travelling mid November in a van which would cost much less and can fit up to 9 pm of bath... Closed for 6 months now with whoever booked the swim out room, tough life to. Season now, so the overall performance since we opened of nowhere.Ok, well.! After navigating your site, along the highway, the 13-17-year-old lounge may right... This 4.5-star royalton riviera cancun crime property in the Hideaway, you also receive the best rooms. Planning to pretty much stay at the Royalton these are the rooms considered ocean view etc )... Tv screens when we get your family Jacuzzi on the highway, the taxi driver, wounded, ran the! Been turned on and used after it went missing to say rain every day elsewhere. The mangrove view children and grand children where to book place to eat for people... Was so informative couldn ’ t seem to be quite a nice of... Of packages your agency has, like the last month, I would appreciate your insights wedding beautiful... Been very helpful regardless, you will love the Royalton Riviera next week and my daughter to!